Singapore Customers:
1. Delivery addresses
We provide delivery to all addresses in Singapore, except to offshore islands, restricted areas and PO boxes.
2. Local Delivery Charges
Standard Delivery Charges
For purchases of less than or equal to S$60.00, a delivery charge of S$6.00 per trip applies. This will be waived for purchases exceeding S$60.00.
Addresses within CBD
Surcharge of S$6.00 per trip apply to all purchases to be delivered to the Central Business District (CBD) on top of standard delivery charges.
3. Delivery appointment
Goods will be delivered to the customer's desired address within three (3) working days upon receipt of order. Our delivery time is between 9am - 9pm daily, including public holidays. Delivery appointment will be confirmed with the recipient prior to actual delivery.
International Customers:
For overseas shipment, please send an email to sales@counter11.com.sg with information on product(s) you would like to purchase and the delivery address. We will provide the shipping rate and estimated delivery time before you place an order.